Instructions
Booking Instructions
1. For booking and scheduling service, or making changes, please contact Alaska Auto Transport at:
 | Anchorage 907-222-6666 |
| Lower 48 & Canada 1-888-328-8649 |
| FAX: 907-222-5980 |
2. The Booking Form can aid you in the following.
3. At the time you book your vehicle, please be prepared to provide:
| Origin Contact Person |
| Origin Telephone Number |
| Origin Pick-up Address |
| Destination Contact Person |
| Destination Telephone Number |
| Destination Address |
| Vehicle Year, Make & Model |
| Vehicle License Number |
| Vehicle Identification Number (VIN) |
| It is also helpful to have your vehicle registration on hand when you are booking with Alaska Auto Transport. |
4. Payment for privately owned vehicle transportation is on a prepaid basis with payment by certified funds, cash or approved credit card (VISA or Mastercard). Vehicles that are destined to arrive in Anchorage may be shipped on a freight-collect basis under certain circumstances.
Shipping Instructions
Alaska Auto Transport strives to transport vehicles in a professional manner without damage or delay. Please assist us by following these instructions:
FUEL – Vehicle shall be tendered with less than 1/4 tank of fuel.
VEHICLE REGISTRATION PAPERS - The vehicle registration should remain in the vehicle and be available at time of shipment.
HOUSEHOLD GOODS and PERSONAL EFFECTS - Whenever a vehicle is tendered for the transport truck or shipment, the keys must remain with the vehicle. All compartments of the vehicle must be accessible while in transport. As a convenience, you may pack your personal effects, except on moves to Hawaii, overseas, and to Canada. Contents that are shipped with the vehicle are released to the carrier at a value of 10 cents per pound per piece. Personal effects must be boxed, sealed and secured so that the vehicle interior will not be damaged, and so that the driver's seat will slide all the way back and the driver has full visibility.
PROHIBITED ARTICLES - The following items may not be shipped within vehicles: Ammunition, commodities requiring temperature protection, drugs (prescription and illegal), firearms, hazardous materials (e.g. compressed gas, corrosive, poison, oxidizers, explosives, flammable gas or liquid, combustible liquid), hazardous waste, liquids, live animals, perishable commodities, property of extraordinary value (e.g. money, bonds, etc.). If such is found in the vehicle at any time during transport, it will probably be removed. It is the responsibility of the shipper to make separate arrangements for shipping such items.
SHIPPING - When you ship your vehicle, you will receive a bill of lading receipt for your vehicle. The receipt serves three purposes: 1) The receipt is proof that you tendered the vehicle to the carrier and that the carrier is responsible for the vehicle. 2) The receipt contains an inspection of the condition of the vehicle at the time of shipping. The inspection should be complete. All non-factory accessories and personal effects should be listed on the report. The inspection is the proof of the condition of the vehicle at the time of shipment. 3) This receipt contains the shipping instructions and should contain at a minimum the name of the person receiving the vehicle at the destination, the destination city and state and a contact phone number.
DELIVERY - You should have your copy of the origin inspection when you receive your vehicle at destination. At the time of delivery, inspect the vehicle thoroughly. Then sign receipt for the vehicle. In the event there are problems with the vehicle, you must make notation on the delivery receipt at the time of delivery. The notation must be specific by panel of the vehicle and severity. The delivery receipt is the evidence of the condition of the vehicle at destination. If the specific problem is not noted on the delivery receipt, a claim will most likely not be honored. You are not obligated to take receipt of a vehicle during hours of darkness. It is the vehicle owner's responsibility to see that the person receiving the vehicle is competent to inspect and receive on behalf of the owner. If no one is available to sign receipt for the vehicle, e.g. at airport parking, the driver will conduct a delivery inspection that will constitute the evidence of condition of the vehicle at destination. All damage discovered after delivery is the responsibility of the consignee.
THE TRANSPORTATION CONTRACT - Vehicles are shipped subject to carrier's tariffs in effect on the date of the receipt of the vehicle described on the Bill of Lading. The tariff contains the prices, rules and regulations that govern the transport of the vehicle. It spells out the obligation of both the carrier and the shipper. It specifies the nature of liability of the carrier and the liability that the shipper assumes. A copy of the tariff is available for review at terminals. The Bill of Lading, the Contract Terms and Conditions on the back of the Bill of Lading, and the tariff constitutes the agreement between the shipper and the carrier.
PAYMENT OF CHARGES - Privately owned vehicles are moved on a prepaid basis with payment by certified funds, cash, or approved credit cards (MasterCard or VISA). Vehicles that are delivered at our Anchorage terminal may be shipped on a C.O.D.
